Hi Priya, invoice 4471 was due on 28 October. Your portal shows it on hold for a missing PO, so I’ve reattached it with PO 88213. Is there anything else you need from us?
Wendy, Accounts receivable
Direct line (03) 5550 0147
Wendy joins your accounts receivable team with her own direct line and an email address under your company’s name. She answers customers, fixes rejected invoices, matches payments and follows up, inside the systems you already use.
Wendy
Accounts receivable, [your company]
Re: Invoice 4471, A$12,480.00
Tue 4 Nov
Hi Priya, invoice 4471 was due on 28 October. Your portal shows it on hold for a missing PO, so I’ve reattached it with PO 88213. Is there anything else you need from us?
Wendy, Accounts receivable
Direct line (03) 5550 0147
Thanks Wendy, that’s cleared now. It’ll go in Friday’s pay run.
Wendy has her own Australian number and an email address under your company’s name. Customers call, text or email her like anyone on your accounts team, and she has every invoice, PO and remittance in front of her.
Wendy
Accounts receivable, [your company]
On the line 01:42
Dan, Accounts payableHi Wendy, we never got the timesheets for invoice 3092.
WendySorry about that, Dan. They’re the 14 to 18 October shifts at Dandenong. I’ve just texted them to you.
Dan, Accounts payableGot them. I’ll approve it today.
A missing PO, a payment nobody can match, a timesheet that never got sent. Accounts receivable teams spend their days unsticking invoices. That’s the work Wendy takes on.
Rejected in a portal, and nobody tells you until it looks overdue.
Copies, statements and queries, each needing another system open.
One payment, six invoices, a short pay and the wrong reference.
Delivery records and timesheets live in someone else’s system.
The only step reminder tools automate.
Her own login, phone number and email, the access a person in your team would have, and a log of everything she does.
PO, entity, ABN, goods receipt and portal rules, before it leaves.
“PO added from job 2231.”Copies, statements and rate questions, from your ERP and job records.
“Statement attached.”Any remittance format, including short and multi-invoice payments.
“6 invoices matched.”Gathers delivery proof, timesheets and quotes, and drafts the reply.
“Timesheets attached.”Repairs rejected invoices and lodges them again in customer portals.
“Resubmitted with receipt.”Email, SMS and calls from her own Australian number.
“Friday’s pay run, noted.”ERP, AR inbox and job system linked. Debtor days and inbox volume baselined.
Wendy drafts, your team approves. She learns your customers and tone.
She runs the routine. You get a monthly report of hours, cash and debtor days.
Works with
A flat monthly price by invoice volume. No percentage of your collections.
Faster cash, guaranteed.If debtor days haven’t fallen by the amount we agree within six months, your next three months are free.
AUD, excluding GST. Founding rates for design partners.
Join the design partner program and get a free 30-minute AR inbox audit.